Privacy Policy
Last Updated: December 1, 2023Welcome to Referral Rocket, a service provided by Ujjwal Technologies Co., located at 8 The Green, STE A, Dover DE, 19901. ("Referral Rocket," "we," or "us"). At Referral Rocket, we understand the importance of safeguarding your personal information and are committed to ensuring its protection. This Privacy Policy governs the collection, usage, and disclosure of data when you engage with our services. By utilizing Referral Rocket, you acknowledge and agree to adhere to the terms outlined in this policy.
Our commitment at referralrocket.io is to maintain the confidentiality and security of your information. This Privacy Policy is designed to articulate how we handle the data we collect to offer you an optimal user experience. We encourage you to review this policy to understand how we safeguard your information and use it to enhance our service delivery. If you continue to use Referral Rocket, you acknowledge your acceptance of any updates or changes made to this policy.
1. Information You Voluntarily Provide to Us
At Referral Rocket, we collect information that you willingly provide while using our services or interacting with our platform. This may encompass various scenarios, including signing up for our services, seeking assistance from our customer service team, communicating via email, engaging with our blog, or integrating our services with other platforms. The data collected may vary based on your interactions and can include, but is not limited to, your name, physical address, email address, IP address, phone number, and at times, credit card information. Additionally, depending on your engagement, this information might involve other details such as gender, occupation, location, purchase history, or demographic information. This data is crucial for optimizing your experience and enhancing the functionality of Referral Rocket's services.In addition to the information voluntarily shared by users, Referral Rocket collects specific data from participants who join referral programs:
- Participants' Engagement: Individuals who join your referral program or are referred by existing users contribute data to our platform. Information from these participants, including their names, email addresses, IP address, location and, if applicable, social profiles, allows us to facilitate a seamless experience, track campaign progress, and offer personalized insights.
- Data Collected from Program Participants: The engagement of these participants is recorded, enabling a comprehensive view of their involvement in referral campaigns. Referral Rocket stores relevant details provided by these participants, such as their names, email addresses, IP address, location and in some cases, associated social profiles. This data is pivotal in analyzing the success and reach of your referral initiatives.
- Aggregate Insights: For privacy reasons, Referral Rocket only provides campaign creators with aggregated insights, safeguarding individual participants' personal information. Campaign creators can access anonymized reports reflecting the performance of their campaigns, ensuring privacy while benefiting from valuable campaign metrics.
2. Use of Information
Referral Rocket employs collected information for various purposes, ensuring a comprehensive and seamless service experience:- Customized Service Promotion: The platform uses the collected data to identify suitable services for users. If a user interacts with one service, Referral Rocket may recommend similar or complementary services to enhance the overall user experience. This helps in tailoring suggestions and promotions aligned with user preferences and interests.
- Tailored Content and Notifications: Leveraging user preferences, Referral Rocket customizes the content of notifications and messages, ensuring that users receive information aligned with their marketing interests. It allows users to control the type and frequency of promotional content, ensuring a personalized experience.
- Billing and User Communication: The information collected is utilized for billing purposes, ensuring transparent and efficient financial transactions between Referral Rocket and its users. Furthermore, it facilitates direct and prompt communication regarding system updates, service features, or essential information related to a user’s account.
- Service Improvements: Collected data is instrumental in refining and enhancing the existing services. Analyzing user interactions and campaign performance assists in identifying trends and areas for service improvement. These insights guide the development of new features, ensuring a user-centric platform that evolves in line with user needs and behaviors.
- Regulatory Compliance and User Security: Referral Rocket utilizes information to ensure compliance with relevant terms, policies, and legal obligations. The platform also employs collected data to safeguard user rights and the overall security of both users and participants involved in referral campaigns.
- Enhancing Service Quality: Through data analysis, Referral Rocket continually strives to improve the quality of service. This might involve evaluating user experiences, streamlining features, and aligning the platform with emerging market trends, ensuring the platform remains relevant and valuable to its users.
3. Information Sharing
- Service Providers: Referral Rocket may engage with various service providers to support and optimize its services. These third-party entities could include payment processors, hosting services, or content delivery services. The platform may share user information with these service providers to ensure efficient service delivery and support. All these entities are contractually bound to use the provided information in line with Referral Rocket's privacy policy, maintaining confidentiality and security.
- Advertising Partners: Collaboration with third-party advertising networks and exchanges is common for displaying ads on the Referral Rocket platform and across other sites. In this context, personal information might be shared to enable effective advertising. However, these advertising partners are obligated to handle user data in accordance with Referral Rocket’s privacy policy, ensuring user data privacy and security.
- Legal Compliance and Security: The platform might release user information when deemed necessary to comply with legal obligations, enforce site policies, protect rights, property, or safety, or address fraud, security, or technical concerns. While non-personally identifiable visitor information may be shared for various purposes, personally identifiable information is disclosed only when legally required or to address security and compliance matters.
- Corporate Transactions: In the event of a merger, acquisition, bankruptcy, or similar corporate action involving Referral Rocket, the transfer of user information might occur as part of such transactions. Users will be notified of such changes either through email or via notices on the Referral Rocket website.
- User Consent: Referral Rocket may share personal information with other parties based on user consent. If users explicitly allow their information to be shared with certain parties or for specific purposes, the platform may facilitate such sharing, ensuring alignment with user preferences and privacy choices.
4. Data Security
- Comprehensive Measures: Referral Rocket is dedicated to implementing a multi-layered approach to data security. They deploy a variety of technical and organizational measures to safeguard user information against unauthorized access, loss, disclosure, alteration, or destruction. This strategy is designed to mitigate risks associated with processing data and accounts for the sensitivity and volume of the stored personal information.
- Risk Assessment: The platform continuously assesses the risks involved in processing user data and tailors its security measures accordingly. Understanding the evolving landscape of potential threats, they adapt and fortify security protocols to protect against emerging risks.
- Contact and Transparency: Users concerned about the security of their personal information can reach out to Referral Rocket via [email protected]. This open channel fosters transparency and allows users to seek clarification or support regarding the security of their data.
5. User Rights
- Access, Correction, and Deletion: Referral Rocket acknowledges the rights of users to access, correct, or request the deletion of their personal information. Users can directly contact Referral Rocket at any time to execute these rights, ensuring their information is accurate and relevant.
- Consent Withdrawal: If personal information was collected and processed based on user consent, they retain the right to withdraw that consent at any time without affecting the previous lawful data processing.
- Right to Complaint: Users retain the right to file a complaint with the appropriate data protection authority if they believe their rights regarding personal information have been infringed.
6. Data Retention
Referral Rocket's data retention practices are aligned with maintaining data only for necessary periods and purposes. The retention periods vary, subject to criteria:- Legal or Contractual Obligations: If there's a legal or contractual need to retain specific data, Referral Rocket maintains it as required.
- Service Provision Necessity: Data essential for providing services remains retained as long as it's necessary to cater to users’ needs and maintain the platform's functionalities.
- User Accessibility: Information that users can access and delete within their Referral Rocket accounts might follow different retention timelines.
- User Expectations: The duration for which data is kept aligns with what users might reasonably expect, especially concerning data removal or account closure.
7. Policy Updates
Referral Rocket understands the dynamism of digital platforms and the evolving landscape of data privacy. Consequently, the privacy policy is subject to periodic updates. These updates may reflect changes in the services, legal requirements, or additional features introduced to the platform. Users are encouraged to review the policy regularly for any modifications. Should significant changes occur, Referral Rocket ensures to provide conspicuous notice or, when necessary, obtain explicit consent as stipulated by law. This ensures users are well-informed about any alterations that could impact how their data is handled or the services provided. The platform upholds transparency and accountability, valuing the importance of informed user consent and comprehension regarding their data usage.At Referral Rocket, your privacy and understanding of how your data is managed is of utmost importance. If you have any queries, comments, or concerns regarding the privacy practices or data handling, don't hesitate to reach out to us.
